Effective Date: February 27, 2026

WNB Factory (“WNB,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit https://wnbfactory.com/ or interact with our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely through third-party payment providers)
• Catering or franchise inquiry details
• Employment application information
• Any information submitted through contact forms

B. Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referral sources
• Cookies and tracking technologies

C. Information from Third Parties

• We may receive information from:
• Online ordering platforms (e.g., POS integrations or delivery partners)
• Social media platforms
• Marketing and analytics providers

2. How We Use Your Information

We use the information we collect to:

• Process online orders and payments
• Provide catering services
• Respond to inquiries
• Send order confirmations and updates
• Improve our website and customer experience
• Conduct marketing and promotional campaigns (with your consent where required)
• Evaluate franchise and employment inquiries
• Maintain security and prevent fraud

3. We Do Not Sell Your Personal Information

WNB Factory does not sell, rent, or trade your personal information to third parties for monetary gain.

We may share limited information with trusted service providers strictly for business operations (such as payment processing, website hosting, email marketing, analytics, and online ordering systems). These providers are contractually required to protect your data and may not use it for their own purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website performance
• Support digital advertising and remarketing efforts
• You may control cookie preferences through your browser settings.

5. Email & Marketing Communications

If you subscribe to our email list or opt into promotions, we may send you:

• Special offers
• Store updates
• Catering promotions
• Franchise opportunities

You may unsubscribe at any time using the link in our emails.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure third-party payment processors and is not stored on our servers.

7. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information from children under 13 years of age.

8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data processing activities

To exercise these rights, contact us at:
[Insert Privacy Email Address]

9. Franchise Locations

WNB Factory locations are independently owned and operated franchises. Information submitted to a specific store may be shared with that location for operational purposes only.

10. Third-Party Links

Our website may contain links to third-party websites or delivery platforms. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

WNB Factory | PK Restaurant Group, Inc.
4355 International Blvd, Suite 100, Norcross, Georgia 30093
[email protected]
https://wnbfactory.com/

 

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SMS Text Messaging Terms of Service

Effective Date: March 4th, 2026

These SMS Text Messaging Terms of Service (“SMS Terms”) govern participation in text message programs operated by WNB Factory (“WNB,” “we,” “our,” or “us”).

By opting into any WNB Factory SMS program, you agree to these terms.

1. Program Description

WNB Factory may offer SMS text messaging programs that include:

• Promotional offers and discounts
• New product announcements
• Catering promotions
• Franchise opportunity updates
• Order confirmations and customer service communications

Message frequency may vary.

2. Opt-In Consent

By providing your mobile number and opting into SMS communications (via website form, keyword sign-up, online ordering, QR code, in-store sign-up, or other written consent method), you:

• Authorize WNB Factory to send text messages to the number provided.
• Confirm you are the authorized user of that mobile number.
• Acknowledge that consent is not a condition of purchase.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable state regulations.

3. Message & Data Rates

Standard message and data rates may apply based on your wireless carrier plan. WNB Factory is not responsible for carrier charges.

4. Opt-Out Instructions

You may opt out at any time by replying:

STOP
After sending STOP, you will receive a confirmation message and will no longer receive SMS marketing messages from us.

For help, reply:

HELP
or contact us at:
[email protected]

5. Supported Carriers

Our SMS programs are supported by most major U.S. wireless carriers; however, delivery is not guaranteed and may be subject to carrier availability.

WNB Factory and participating carriers are not liable for delayed or undelivered messages.

6. Privacy & Data Use

Information collected through SMS programs is subject to our Privacy Policy.
We do not sell your mobile number or SMS opt-in data to third parties. Your information is used strictly for:

• Sending requested communications
• Order-related messaging
• Promotional offers (if opted in)
• Customer support

Mobile opt-in data will not be shared with third parties for their marketing purposes.

7. Eligibility

You must be at least 18 years old, or have parental consent, to participate in our SMS programs.

8. Changes to SMS Terms

We may modify these SMS Terms at any time. Updates will be posted on this page with a revised Effective Date.

9. Contact Information

For questions about these SMS Terms, please contact:

WNB Factory | PK Restaurant Group, Inc.
4355 International Blvd, Suite 100, Norcross, Georgia 30093
[email protected]
https://wnbfactory.com/